Hi,
I worked on Airbnb project in Germany (Webhelp company). All employees were promised to be given a travel credit of $ 300 for each 6 months of work with Airbnb. It was sent automatically to my Airbnb account: zhanelechka_solnce@mail.ru Every time I got it, but after the last six months this travel credit did not come. The Webhelp employer says I need to ask Airbnb directly about this travel credit. I liked working for Airbnb, and liked using it for traveling, but now I am really getting angry that Airbnb does not fulfill its responsibilities

Regards,
Zhanel Azhetova

To confusing to comment

A host whose house I stayed at a few weeks ago is harassing me after I left a 3 star review for them. Does AirBnB consider this acceptable behavior for their hosts?

Hi,

I thought I would mention that it looks like the word "harris" is spelled incorrectly on your website. I've seen some tools to help with problems like this such as SpellAlert.com or WebsiteChecker.com. I just thought you should know!

-Randy

Hi There,

Just a heads-up that I believe the word "harris" is spelled wrong on your website. I had a couple of errors on my site before I started using a service to monitor for them. There are a few sites that do this but we like SpellingReport.com and ErrorSearch.com.

-John

Hello,

You misspelled the word "harris" on your website. Sometimes errors like can hurt your web traffic. Maybe check out a service that alerts you to issues like SpellReport.com or CheckMySite.com.

-Jesiica

It looks like you've misspelled the word "harris" on your website. I thought you would like to know :). Silly mistakes can ruin your site's credibility. I've used a tool called SpellScan.com in the past to keep mistakes off of my website.

-Frank

It looks like you've misspelled the word "harris" on your website. I thought you would like to know :). Silly mistakes can ruin your site's credibility. I've used a tool called SpellScan.com in the past to keep mistakes off of my website.

-Robert

Une histoire qui se finit bien….
Le centre de résolution a très bien géré l'indemnisation des dégradations qu'il y a eu dans mon logement lors d'une réservation. La personne qui a été en contact avec moi a été bienveillante et efficace. C'est assez difficile de constater des dégradations chez soi et la considération de cette interlocutrice a été très réconfortante de même que la gestion et l'indemnité de AIRBNB…
Merci!
Morgane

Apalling!
I had booked a ski vacation in Saint-Luc, Valais, Switzerland (Solalp 3 chalet) for the whole family (HMMA84PJXK ).
On a whim, the owner just cancelled 6 days prior to these holiday period.
Any thought about the impact on kids seeing their skiing disappear?
I call this a total disrespect to clientele
Why couldn't Airbnb delist them with immediate effect?

Hosts should NOT be penalized by a poor rating for cancelling a reservation within 24 hours after acceptance.

This should be a place where hosts and guests are treated the same. It is not.

It looks like you've misspelled the word "harris" on your website. I thought you would like to know :). Silly mistakes can ruin your site's credibility. I've used a tool called SpellScan.com in the past to keep mistakes off of my website.

-Kerri

Airbnb used to be a great place to list a home, but their customer service has rapidly declined in the six months. Each time that I need to talk with someone, I'm on the phone/hold for at least 45 minutes. This recent issue was elevated to a supervisor, Sergio, that had the personality of a rock. He expressed no concern or compassion about my situation and didn't attempt to even work with me on a solution. I've been a Superhost for many years (listed since 2008) and this recent issue was handled so poorly that I listed my place on several other websites.

I’m a host and a guest too and i love Airbnb and all the details, safe for the guests and safe for the hosts.
Since in Portugal we need to present the invoices to the government, my announce has my name, i manage everything but the apartment belongs to a company so the invoices have my name instead of the company name. Airbnb doesn’t allow me to have a my name in my profile and have the invoices in the name of the company. Please find a solution Airbnb, because if i have in my profile the company’s name, it changes your Philosophy, it will be a regular announce for holidays apartment not personal like i like…
Thank you.

I attempted to book a room and it will not allow me to book it without a photo of my drivers license or passport. In today’s age of identity theft, this is above and beyond what I am willing to give out to book a room. This requirement makes your service unusable. Unless this is changed, I will not be booking anything through your service. I am not willing to risk identity theft just to book a room!

Thank you for considering this request.

Ryuta is a very nice guy , he had gave us a connivence room and very helpful , hope to staying your house again :)

I got a phone call at 6:39pm from a manager from airbnb (USA) who told me my guest wasn’t happy with the apartment and was leaving it. A few minutes later I got an e-mail from airbnb informing that the guest had checked out and asking me to write about the experience of having her as guest.
I arrived to the apartment (which is located in the old part of Lisbon and has the entry in the main floor) and its windows (also in the main floor) where completely open and the lights were on. I knocked on the door just to confirm there was no one there and when I was inside the apartment the guest’s boyfriend show up. I apologized and explained I had received an e-mail saying they had checked out and also the airbnb manager told me so and left. This was a very unpleasant situation for me and the guests. To enter the apartment with the guests inside thinking the apartment was already empty.

1. Wish list is a practical function. However, no-go list would be even more helpful as your filters will never be able to include all relevant information. And it is time consuming to go through all picture and reviews to find out e.g. how narrow the bed is, it the apartment is really separate etc.

2. Bed width would be a great filter for someone like me 190 cm *E 100 kg:-)

I’m a AirBnB host and also traveler

Two of the things that really tick me off as a host about AirBnB are

1. That when I specify a security deposit, no attempt is even made by airBnb to hold that deposit when I’ve informed them of damage. Instead they want the host and guest to agree a separate payment within 14days and insist they will return the deposit at the end of 2 or 3 days after checkout. What is the use of having a security deposit if I cannot hold it as a security deposit in case a guest refuses to pay for damages? That is a terrible policy. I was lucky my guest took responsibility and paid - what if they hadn’t ? I don’t have the time to sit around and wait for a lengthy arbitration

2. When an inquiry comes in and I respond to it and the guest comes back and says thanks, there is no longer an enquiry to respond to so I leave it be. airBnB still docks my response rate so basically I have to respond to every inquiry and then make sure that I have the last say in the thread not to get docked? Absurd policy. As long as the initial inquiry is responded to, that should be that.

Please improve your policies AirBnB.

Hey @Airbnb ! any chance you’ll pitch in to help the #MillionWomanMarch and pay people to host those in need of a place to stay on Jan21?

I was just thinking it would be a tremendous support to those in need!