Airbnb feedback - I’m a AirBnB host and also traveler Two of the review

92407 review-airbnb-host-traveler-things-really airbnb-host-traveler-things-really http://www.airbnb.feedback/review-airbnb-host-traveler-things-really 5549 8 8 8 0 1 -1 I'm a AirBnB host and also traveler Two of the things that really tick me off as a host about AirBnB are 1. That when I specify a security deposit, no attempt is even made by airBnb to hold that deposit when I've informed them of damage. Instead they want the host and guest to agree a separate payment within 14days and insist they will return the deposit at the end of 2 or 3 days after checkout. What is the use of having a security deposit if I cannot hold it as a security deposit in case a guest refuses to pay for damages? That is a terrible policy. I was lucky my guest took responsibility and paid - what if they hadn't ? I don't have the time to sit around and wait for a lengthy arbitration 2. When an inquiry comes in and I respond to it and the guest comes back and says thanks, there is no longer an enquiry to respond to so I leave it be. airBnB still docks my response rate so basically I have to respond to every inquiry and then make sure that I have the last say in the thread not to get docked? Absurd policy. As long as the initial inquiry is responded to, that should be that. Please improve your policies AirBnB. I’m a AirBnB host and also traveler Two of the things that really tick me off as a host about AirBnB are <ol> <li> That when I specify a security deposit, no attempt is even made by airBnb to hold that deposit when I’ve informed them of damage. Instead they want the host and guest to agree a separate payment within 14days and insist they will return the deposit at the end of 2 or 3 days after checkout. What is the use of having a security deposit if I cannot hold it as a security deposit in case a guest refuses to pay for damages? That is a terrible policy. I was lucky my guest took responsibility and paid - what if they hadn’t ? I don’t have the time to sit around and wait for a lengthy arbitration</li> <li> When an inquiry comes in and I respond to it and the guest comes back and says thanks, there is no longer an enquiry to respond to so I leave it be. airBnB still docks my response rate so basically I have to respond to every inquiry and then make sure that I have the last say in the thread not to get docked? Absurd policy. As long as the initial inquiry is responded to, that should be that. </li> </ol> Please improve your policies AirBnB. 2017-04-05T22:57+0000

I’m a AirBnB host and also traveler

Two of the things that really tick me off as a host about AirBnB are

That when I specify a security deposit, no attempt is even made by airBnb to hold that deposit when I’ve informed them of damage. Instead they want the host and guest to agree a separate payment within 14days and insist they will return the deposit at the end of 2 or 3 days after checkout. What is the use of having a security deposit if I cannot hold it as a security deposit in case a guest refuses to pay for damages? That is a terrible policy. I was lucky my guest took responsibility and paid - what if they hadn’t ? I don’t have the time to sit around and wait for a lengthy arbitration
When an inquiry comes in and I respond to it and the guest comes back and says thanks, there is no longer an enquiry to respond to so I leave it be. airBnB still docks my response rate so basically I have to respond to every inquiry and then make sure that I have the last say in the thread not to get docked? Absurd policy. As long as the initial inquiry is responded to, that should be that.

Please improve your policies AirBnB.